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See below for the latest information on ArcGIS Online service availability. Subscribe to the all services RSS feed to be notified of interruptions to any service. Experiencing an issue? Contact Esri support to report a service disruption.

Feature Publishing

Operating normally

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Hosted Feature Services

Operating normally

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ArcGIS.com Web Site

Operating normally

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ArcGIS.com REST API

Operating normally

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Hosted Tile Services

Operating normally

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Tile Publishing

Operating normally

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Esri Basemaps

Operating normally

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Geocoding

Operating normally

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Directions and Routing

Operating normally

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GeoEnrichment and Demographics

Operating normally

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Spatial Analysis

Operating normally

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Incidents resolved in the last 30 days

Only incidents from the past 30 days can be retrieved

1 - 3 of 3 incidents
|
Date range: 10/15/2024 - 11/15/2024

ArcGIS.com Web Site

Performance issues | November 13, 2024

9:17 AM PST
[Resolved]
Between approx. 4:48am to 5:35am Pacific time we experienced issues on a core part of the arcgis.com infrastructure. This caused a subset of our users to experience timeouts and errors with various arcgis.com apps and services. The issue has been resolved and all our systems are now functioning as expected.
6:11 AM PST
We are experiencing some infrastructure related issues that have caused some intermittent timeouts across various arcgis.com sites and services. The issue has stabilized and we are seeing some recovery but are continuing to investigate.
5:16 AM PST
We are experiencing some timeouts on some of our arcgis.com sites. We are investigating the issue.

Hosted Feature Services

Performance issues | October 22, 2024

10:40 AM PDT
[Resolved]
Between approx. 6:00am and 9:30am Pacific time we experienced intermittent issues on our Hosted Feature Services which affected a small subset of customers. The issue has been resolved and our Hosted Feature Services infrastructure is performing as expected.
9:04 AM PDT
We are experiencing intermittent performance issues with our Hosted Feature Services affecting a subset of our customers. We are investigating the problem.

Feature Publishing

Performance issues | October 17, 2024

8:55 AM PDT
[Resolved]
Between approx. 5:30pm yesterday and 8:15am Pacific time we experience issues with certain publishing and append operations on our Feature Services infrastructure as well as our Offline packaging infrastructure. The issue initially affected a very small number of users but became more widespread overnight. We identified the cause earlier today and resolved the issue. Our infrastructure is now working as expected.
5:01 AM PDT
We are experiencing some issues with Feature Service publishing and append operations for a subset of users. This is also affecting offline packaging operations. We are investigating the problem.